Force-quit an app

If an app on your iPhone or iPad freezes up or stops working correctly, here’s how you can restart it:

  1. Press the Home button to return to your home screen.
  2. Double-tap the Home button to bring up the multitasking bar.
  3. Locate the app and press and hold until you enter edit mode (the icons will start wobbling). Then tap the X on the app to close it. The icon should vanish from the multitasking bar.
  4. Double tap the Home button or tap on the main app area to get rid of the multitasking bar.
  5. When you start the app again, it should work normally! If it doesn’t, try restarting the device (hold down the on/off button till it shuts down, then push again to restart).